Standards for writing, tagging, and closing tickets.
Market segmentation based on customer jobs rather than demographics.
Real-time coordination of experiences across channels.
Framework focusing on the job customers hire a product to do.
Structured interview to uncover jobs, pains, and desired outcomes.
Preference paid after senior layers.
Method for prioritizing features by customer satisfaction impact.
Provision requiring certain GPs’ continued involvement.
Managed service for generating and storing encryption keys.
Concentration of knowledge or power in few individuals.
Hierarchy connecting team KRs to company-level outcomes.
Immediate disable mechanism for problematic features.
Central repository of process docs and playbooks.
Key Performance Indicators: metrics that measure performance against goals.
Identity verification processes required to prevent fraud and money laundering.
Architecture combining features of data lakes and warehouses.
Start with a small deployment at a customer and grow via upsell and cross-sell.
Model crediting the final touchpoint before conversion.
Deferring fetching heavy columns until necessary for filtered rows.
Public-market investor participating in late private rounds.
Standard steps to ensure a safe, marketable release.
Quiet release with minimal announcement to test stability.
Directly responsible individuals for each launch stream.
Gate ensuring teams are prepared across product, ops, and comms.
Temporary command center coordinating complex launches.